Support

Contact us

Write to us at hello@orliea.app. We read every message and get back to you as soon as we can. Please write from the email address you use for your Orliea account, so we can find it. You do not need to send any health details unless your question is about them.

Signing in

Orliea signs you in with a one-time code sent to your email. The code is valid for one hour. If it does not arrive within a few minutes, check your spam folder, then request a new one.

Cancelling your subscription

Your subscription is billed by Apple or Google, so you cancel it there. You do not need to sign in to Orliea for this.

On iPhone: Settings > your name > Subscriptions > Orliea > Cancel. Or open apps.apple.com/account/subscriptions.

On Android: Play Store > your profile picture > Payments and subscriptions > Subscriptions > Orliea > Cancel. Or open play.google.com/store/account/subscriptions.

Cancelling stops the next renewal. You keep access until the end of the period you paid for.

Exporting your data

In the app: the gear icon on the Me tab > Settings > Data & Privacy > Export my data. You get a complete copy.

Deleting your account

In the app: the gear icon on the Me tab > Settings > Data & Privacy > Delete my account and all data. This removes your account and everything in it. If you cannot open the app, email hello@orliea.app from the address on your account with the subject "Delete my account" and we do it for you. We confirm by reply before deleting.

Legal stuff

Last updated 9 October 2026